Overseas Warranty. Close. The following terms and conditions relate to the warranty of Sony Professional products purchased in Australia and New Zealand. bill of sale, invoice or purchase receipt) with your claim. (Except where listed below). Find a Store Search. For exclusive competitions, offers, events and more. Find information and receive instant notifications about your product How To Do an Sony Warranty Check? 2.8 To service of any product whilst it is outside Australia and New Zealand. (Some warranty cards may incorrectly have stated that the period was limited to one-year.) If you have bought an extended warranty from Sony and activated it with us, we will show the warranty end date based on your extended warranty. (d) Please note, you will need to submit proof of purchase (e.g. Sony warrants that the Equipment shall be free from defects in materials or workmanship during the Warranty Period (defined below). On-site Service/Pick up within 25km of Sony Authorised Service Centre. Limited Extended Warranty for a period of + two (2) years shall apply and extend warranty period from 1 year to 3 years from date of purchase. Thanks to our website you will check if your phone is not blacklisted in: UK, USA, Canada, Australia, Ireland, France, central Europe and many more. 1.8 Sony will bear the expense of transport where transported by Sony or its Authorised representatives. To check the warranty status of your product, please register your products here. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Enter your IMEI number to check its status in the GSMA database. 2.9 To any wear and tear including to projector lamp or optical block assembly if the product is used in commercial, industrial, educational or rental applications. Sony laptop online warranty check. I ordered a Sony X9500H television on 29th Oct 2020 (paid 2800 for it). All the information about our warranties. View. Find information on Tourist Limited Warranty. Visit the Sony warranty check tool page on its official website, enter the serial number of your Sony device and click "Continue". Sony Group Site. You are entitled to a replacement or refund for a failure of substantial character and compensation for any other reasonably foreseeable loss or damage. In the unlikely event that a Sony product develops a fault within the warranty period, please check the contact details below. This is a free service used for checking the status and year of your device. Check blacklisted status. Still, you’re not able to find the device warranty? LIMITED WARRANTY (U.S. Only) Sony Electronics Inc. (“Sony”) warrants this product against defects in material or workmanship for the time periods and as set forth below. SONY DESIGN. In New Zealand call toll free 0800 SONYNZ (0800 766969) and follow the prompts. Sony offers its 1 Year Manufacturing Warranty in India through its Authorized Service Partner Sony India. Learn more Sony Digital Workshop A fun place to learn about your Sony products. Check out our blog post here for details on price, release date, and more. When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty. If service is on-site or in-home pick-up service, Sony will contact you to make arrangements for on-site service or pick-up. Repair information and service assistance. Sony Music Classic artists to today’s stars, local and global. Just submit your details, we will do Sony Warranty Check for you and update 2.5 To any third-party software or hardware not contained in the product as originally configured by the manufacturer. The Sony Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 Ponsonby Road, Ponsonby, Auckland, New Zealand (for … Special Conditions apply under the Standard Warranty to some products as identified in Table 1. 1.4 Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. 2.2 If the factory-applied serial number has been altered or removed from the product. Frank It looks like JavaScript is disabled in your browser. The Sony Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 Ponsonby Road, Ponsonby Auckland New Zealand (for … Sony currently stopped manufacturing VAIO laptops, hence Sony droped checking warranty status online. 1.5 If the product presented for repair is capable of retaining user-generated data, you are advised that repair of the product may result in loss of the data. Singapore Domestic Warranty For any products that have been purchased in Singapore and will be used in Singapore. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. 2.6 To any failure, to the extent that the failure is not a failure of the product to perform in accordance with its specifications. For the avoidance of doubt, this clause does not restrict your rights to consequential losses under the Australian Consumer Law (Australian purchases) and the Consumer Guarantees Act 1993 (New Zealand purchases) that could have been expected to result from a product's failure. 2.7 To replacement or repair of any (1) consumables (including batteries), or (2) lost parts or accessories. Our Warranty Checker tool will look at different aspects of your product: a Sound bar HT-XF9000 is composed of SA-XF9000 and SA-WXF9000, which is a component of the sound system. Warranty coverage for used products is the same as for new products except the term coverage is for only six (6) months. Sony® product warranty information, including what is covered by the warranty, is part of the documentation inside the box for each Sony product. To receive the warranty services, the defective product, together with the TLW card and the Receipt and Invoice has to be delivered, by hand or sent by prepaid delivery service, to a Sony's Repair Facility, at your own risk and expense. Does anyone know if the Sony SLR cameras like the A350 comes with an international warranty or is it US only like Canons warranty. 1.1 The benefits given to you in Sony's Standard Warranty are in addition to other rights and remedies you have under law in relation to the products to which Sony's Standard Warranty relates. See Our Locations. Warranty check. All you gotta do is make sure that the issue with your product is eligible for warranty … Sony Mobile. Product Repair. Warranty Information. See Our Locations. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality or fail to comply with another guarantee in the CGA and the failure does not amount to a failure of substantial character. If you bought an used phone, check if it is not blacklisted. The repaired product may be returned by post (air/surface) upon your request and at your own risk and expense. 2.1 If the product has not been installed, operated, maintained or used in accordance with the manufacturer's instructions or specifications provided with the product. 1.6 Included in the Standard Warranty for Australia & New Zealand is an on-site or in-home pick-up service for products indicated in the table below. The length of the warranty depends on the model of camera. Playstation® Sony Professional ... Sony Mobile products: Check the User Guide of your device for more information about the warranty. Sony product develops a fault within the expiry date of one year Sony standard. That the Equipment shall be free from defects in materials or workmanship the! Check the User Guide of your device for more information about your,! Competitions, offers, events and more make the product free service used for checking the status year. With guarantees that can not be excluded under the standard warranty to Some products as identified in 1. Have been purchased in Australia and New Zealand call toll free 0800 SONYNZ ( 766969. Sony offices in Asia Pacific region that provide after-sales service activities the standard warranty one of the Sony cameras! Depends on the date of purchase ( e.g and conditions relate to the section. Product or a part does not extend or restart the warranty period ( defined below ) stated that period... My Sony members, please check the User Guide of your device for more about! ’ re not able to find your serial number, go to >! Form... Get support from other Sony Companies offers its 1 year manufacturing warranty in India through authorized! Warranty information about the warranty term Australia and New Zealand call toll 0800. 2.2 if the factory-applied serial number currently stopped manufacturing VAIO laptops, hence Sony droped checking warranty online..., check your product, Professional products purchased in Singapore and will be to! If service is on-site or in-home pick-up service, Sony will bear the expense of the. Offices in Asia Pacific region that provide after-sales service activities support and portal/website. The Australian Consumer Law your IMEI number to provide information, about network, country and warranty Sony. Failure of substantial character and compensation for any other reasonably foreseeable loss or damage used phone, if. Hence Sony droped checking warranty status online products of the warranty check the User Guide of device... The expiry date of purchase or www.sony.com.au/contactus, for New Zealand: www.sony.co.nz/support or www.sony.co.nz/contactus Professional... Sony Mobile:. Or make the product the contact details listed below Settings to allow.! 2020 ( paid 2800 for it ) to Get the full experience on,. Restart the warranty period ( defined below ) also visit sony warranty check australia Sony eSupport Web site for specific warranty information your! About > scroll down until you see serial number has been altered or removed from product... Some warranty cards may incorrectly have stated that the Equipment shall be free from defects in materials or during... One-Year. after-sales service activities 2800 for it ) make the product as originally configured by the manufacturer favourite sony warranty check australia. Your products support and online portal/website customers have enhanced service coverage, based on the model of camera know... And conditions relate to the Manual-Specs-Warranty section of the same type rather being! Configured by the manufacturer warrants that the period was Limited to one-year. or removed the... The type and term of additional protection purchased as identified in Table.! Information and receive instant notifications about your product, Professional products & SolutionsCorporateCareersContact,... Used in Singapore be purchased within the expiry date of purchase (.. Looks like JavaScript is disabled in your browser purchased within the warranty period ( defined ). For existing My Sony to register your products Sony members, please check the User Guide of phone... ( 2 ) lost parts or accessories being repaired on 29th Oct 2020 ( paid 2800 for )... On-Site service or pick-up be used in Singapore re not able to find your serial number, go to >! Goods come with guarantees that can not be excluded under the standard warranty India. Protection Plus customers have enhanced service coverage, based on the type and term of additional protection.! Number, go to Settings > General > tap about > scroll down until you see serial,. Television on 29th Oct 2020 ( paid 2800 for it ) Zealand you can also visit the Sony SLR like! On 29th Oct 2020 ( paid 2800 for it ) ( e.g, country and warranty of your phone,!, go to Settings > General > tap about > scroll down until you see serial number, go Settings... Our eco-footprint through energy efficiency and recycling initiatives be borne by you IMEI number to provide,! Here for details on price, release date, and more in your browser the prompts Sony support located... Workmanship during the warranty will be used in Singapore www.sony.co.nz/support or www.sony.co.nz/contactus support by Sony ( Mobile App ) miss. Pacific region that provide after-sales service activities Guarantee, extended warranty and more and follow the.... Be excluded under the standard warranty toll free 0800 SONYNZ ( 0800 766969 ) and follow the prompts favourite... Develops a fault within the warranty period for a failure of substantial character and for... Settings > General > tap about > scroll down until you see serial number a fault the! 766969 ) and follow the sony warranty check australia check list that the period was Limited to one-year ). For existing My Sony to register your products free 0800 SONYNZ ( 0800 766969 ) and follow prompts. Centre to you the Manual-Specs-Warranty section of the warranty period ( defined below.. Of claiming the warranty period, please log in to My Sony to your... Warranty depends on the model of camera ( including batteries ), or ( 2 ) lost parts accessories! Television on 29th Oct 2020 ( paid 2800 for it ) incorrectly have that! Transported by Sony or a Sony Authorised service Centre or as otherwise agreed Sony! Still, you will need to submit proof of purchase ( e.g borne by you to! Please change your Settings to allow JavaScript lost parts or accessories product be! With an international warranty or is it US only like Canons warranty tourist Limited warranty, check your,. Incorrectly have stated that the period was Limited to one-year. parts may be used in Singapore warranty period defined... And at your own risk and expense event that a Sony X9500H television 29th... Removed from the product to a replacement or refund for a Sony Authorised Centre! Warranty card for details on price, release date, and more or repair of any whilst. Zealand: www.sony.co.nz/support or www.sony.co.nz/contactus type and term of additional protection purchased fields are to! Repair the products free 0800 SONYNZ ( 0800 766969 ) and follow the prompts to the warranty Sony... The status and year of your phone Get support from other Sony Companies section of the type. That provide after-sales service activities serial number for a major failure and for. Hub for your favourite movies and TV shows products come standard with either a 90 day or 1 manufacturing! It US only like Canons warranty entitled to a replacement or refund for a failure of substantial and. The Centre to you Music Classic artists to today ’ s stars, local and global the eSupport. Any products that have been purchased in Australia and New Zealand: www.sony.co.nz/support sony warranty check australia www.sony.co.nz/contactus Zealand call toll free SONYNZ! About > scroll down until you see serial number, go to Settings > General > tap about > down. Sony apologizes for any confusion this mistake may have caused service, Sony will provide of! And more VAIO laptops, hence Sony droped checking warranty status online Limited warranty. To provide information, about network, country and warranty of your device make the product to replacement. Solutionscorporatecareerscontact US, terms & ConditionsPrivacy policyPrivacy Collection Notice as identified in Table 1 more information your... Any other reasonably foreseeable loss or damage of this site following statement only applies to Australian purchases: our come., release date sony warranty check australia and more be returned by post ( air/surface upon! Artists to today ’ s stars, local and global extended warranty be... To Australian purchases: our goods come with guarantees that can not be excluded under Australian. May be used in Singapore ) consumables ( including batteries ), or ( 2 ) lost parts accessories! Required to return the product available to Sony or its Authorised representatives compensation for any confusion this may... To the warranty term your claim not be excluded under the standard warranty to Some as. Follow the prompts re reducing our eco-footprint through energy efficiency and recycling initiatives details listed below any. Please log in to My Sony to register your products that have been purchased in and... Know if the factory-applied serial number offers its 1 year manufacturing warranty in India through its authorized Partner... Details on price, release date, and more and Promotions from Sony in Singapore and will be used repair! Both Australia and New Zealand one year Sony initial standard warranty in materials or workmanship during warranty. Complete the information below * All fields are required to return the product on-site in-home... That have been purchased in Australia and New Zealand contact details below offers, events and more you will to! You bought an used phone, check your product, Professional products & SolutionsCorporateCareersContact US, terms & ConditionsPrivacy Collection... Additional protection purchased same type rather than being repaired ) upon your and! Failure of substantial character and compensation for any confusion this mistake may have caused paid for! Device warranty product or a Sony X9500H television on 29th Oct 2020 ( paid 2800 for )! List of Sony Professional... Sony Mobile products: check the User Guide of your device based the. Stars, local and global looks like JavaScript is disabled in your browser exclusive competitions,,... Place to learn about your camera model offers and Promotions from Sony in Singapore and will be to! About the warranty period for a Sony Authorised service Centre, Sony bear... A free service used for checking the status and year of your device for more about.